SportsmenAsia.com is totally committed to customer satisfaction.
In the event that you are unhappy with any of your purchase(s),
you may exchange any unworn/unwashed item(s) in its
original condition with the original
receipts and tags attached for up to 30 days after the purchase.
This however excludes underwear, swim thongs, g-strings,
sexual health aids and lubricants which are non-exchangeable
due to hygiene purposes.
Kindly note that exchanged item(s) must be of equal or lesser value than the original merchandise,
and that postage and handling fees are non-returnable.
To make an exchange, simply give us a call at (+65) 6327 4088 or email us at firstname.lastname@example.org.
From there, we will gladly assist you in your request.
Please allow 1-2 weeks for the exchange, which will be processed upon receiving the items.
In the event that an order comprises more
than one (1) item, and SportsmenAsia.com LLP
is unable to fulfill the order in whole due
to stock unavailability or other reasons,
SportsmenAsia.com LLP will process and ship
out the remaining available item/s in the
order, unless specifically instructed
otherwise by the buyer under "Additional
Instructions" before the payment
confirmation; SportsmenAsia.com LLP reserves
the right to refuse the cancellation and/or
withdrawal and/or refund of the available
item/s in the order as the purchase and sale
of each and every item in the order is
deemed to be an independent and valid
transaction in and of itself.
SportsmenAsia.com LLP will process the full
refund of the unavailable item/s in the
order within 14 working days.
The delivery time is
estimated to be about 3-14 working days,
depending on the location, order period and
local customs authorities clearance speed.
Occasionally, a product is more popular than we anticipated and we temporarily run out of stock. When that happens, the delivery may take up to 6-8 weeks. The customer will be updated via emails or/and phone-calls on the status of his order immediately once we receive any update on the shipping status.